Privacy policy
OVERVIEW
At Actimeta, your privacy is an essential part of the trust we build with you. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from actimetahealth.com (the “Site”).
By using our Site, you agree to the practices described below.
SECTION 1 – INFORMATION WE COLLECT
We collect information to provide a seamless and secure experience.
Device Information
When you visit the Site, we automatically collect:
- IP address, browser type, and time zone
- Pages viewed, time spent, and referring websites
- Cookies and similar tracking technologies
Order & Personal Information
When you make a purchase or attempt to do so, we collect:
- Name, billing/shipping address
- Payment details (processed securely via third-party providers)
- Email address and phone number
Marketing & Communication Data
If you opt in, we may collect:
- Email engagement (opens, clicks)
- SMS interactions (if subscribed)
SECTION 2 – HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates and service-related messages
- Detect and prevent fraud or unauthorized activity
- Improve our website, products, and customer experience
With your consent, we may also send:
- Marketing emails and promotions
- Product updates and wellness content
You can opt out at any time.
SECTION 3 – SHARING YOUR INFORMATION
We share your information only with trusted service providers necessary to operate our business, including:
- Shopify (store platform)
- Payment processors (secure transactions)
- Shipping and logistics partners
- Marketing and analytics providers (e.g., email/SMS platforms, ad networks)
These partners are contractually obligated to protect your information.
We may also disclose your information:
- To comply with laws or legal requests
- To protect our rights, property, or safety
We do not sell your personal information.
SECTION 4 – COOKIES, ADS & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Enable core site functionality (cart, checkout)
- Understand user behavior and improve performance
- Deliver relevant advertising and marketing
Some of these may be considered “sharing” under California law.
You can control cookies through your browser settings or opt-out tools.
SECTION 5 – YOUR PRIVACY RIGHTS (CALIFORNIA & U.S.)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
- The right to know what personal information we collect and how we use it
- The right to request access to your data
- The right to request deletion of your data
- The right to correct inaccurate information
- The right to opt out of the “sale” or “sharing” of personal information (if applicable)
- The right to non-discrimination for exercising your rights
To make a request, contact us at:
support@actimetahealth.com
We may need to verify your identity before fulfilling requests.
SECTION 6 – DO NOT SELL OR SHARE MY PERSONAL INFORMATION
Actimeta does not sell personal information.
However, certain data sharing (such as with advertising or analytics providers) may be considered “sharing” under California law.
You may opt out of such data sharing by contacting us at:
support@actimetahealth.com
SECTION 7 – DATA RETENTION
We retain your personal information only as long as necessary to:
- Fulfill orders and provide services
- Comply with legal, tax, and regulatory obligations
- Resolve disputes and enforce agreements
SECTION 8 – DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
Payment information is encrypted and processed securely through trusted third-party providers. However, no system can be guaranteed to be 100% secure.
SECTION 9 – THIRD-PARTY SERVICES
Our Site may include links to third-party websites or services. We are not responsible for their privacy practices.
We encourage you to review their policies before providing personal information.
SECTION 10 – MINORS
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
SECTION 11 – CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Your continued use of the Site constitutes acceptance of those updates.
CONTACT INFORMATION
For questions or privacy-related requests, please contact: